Frequently asked questions

No. Trust Relocation Experts does not transport goods, operate moving trucks, or employ movers. We are an independent consulting firm (NAICS 541618) that provides cost analysis and advisory services to people planning a move.

No. We do not arrange transportation, collect deposits on behalf of carriers, or receive commissions from moving companies. We are a paid consulting service that works exclusively for you — the client.

We operate as a management consulting firm under NAICS 541618. We do not require an FMCSA license because we do not transport goods or broker transportation services. Our business is advising and consulting.

We primarily serve clients in California — San Jose, Bay Area, Los Angeles, San Diego, and surrounding areas. Virtual Estimates are available anywhere in the US.

Our written estimate is a professional consulting opinion based on your actual inventory and move details. It is not a carrier contract. However, it gives you a powerful, documented tool to negotiate with movers and spot overcharging.

No. We never touch, transport, store, or handle your belongings. We assess, advise, and document — that is the full scope of our work.

Depending on your service level, you receive a written cost estimate, a carrier vetting report, a red flag analysis of any quotes you've received, and clear recommendations on how to proceed with your move safely.

Virtual estimates are delivered same day via email. In-home estimates are delivered within 24 hours of the visit as a PDF report.

Yes — we provide a curated list of FMCSA-licensed carriers that match your move profile. We do not receive commissions or referral fees from any carrier. Our recommendations are based solely on license status, insurance, and DOT complaint history.

Payment is collected securely at the time of booking via Calendly. We accept all major credit cards through Stripe. The Free Consultation requires no payment.

Yes — completely free, no credit card required, no strings attached. It's a 15-minute call to understand your situation and see if we can help.

If you cancel at least 24 hours before your scheduled appointment, we offer a full refund. Cancellations within 24 hours are non-refundable. Please see our Terms of Use for full details.