Privacy Policy
Last updated: January 1, 2025
Trust Relocation Experts is committed to protecting your personal information. We collect only what we need to provide our consulting services and never sell your data to third parties.
Information we collect
When you contact us or submit a form on our website, we collect:
- Name and contact information (phone, email)
- Move details (origin address, destination address, move date)
- Home type and size
- Any additional notes you provide
- IP address and browser information (collected automatically)
How we use your information
We use your information exclusively to:
- Respond to your consultation request
- Schedule and conduct estimate appointments
- Deliver written estimates and reports
- Follow up on your consultation
- Improve our services
Information sharing
We do not sell, rent, or share your personal information with third parties except:
- Service providers who help us operate our website (hosting, email)
- Payment processors (Stripe) for secure payment handling
- Scheduling services (Calendly) for appointment booking
- When required by law or legal process
We never share your information with moving carriers or brokers without your explicit consent.
Data retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
Cookies
Our website uses cookies to improve your browsing experience. We use Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings at any time.
Your rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact
For privacy-related questions or requests contact us at:
Email: trustrelocationexperts@gmail.com
Phone: (408) 475-5414